Privacy policy

Privacy Policy

Last updated: February 24, 2026

LUCY LOOT operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). LUCY LOOT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services.

1. Personal Information We Collect

We collect information that identifies or can be linked to you. This includes:

  • Contact details: Name, shipping/billing address, phone number, and email address.

  • Financial information: Payment card numbers and transaction details.

  • Account information: Username, password, and security questions.

  • Transaction information: Items viewed, cart additions, and purchase history.

  • Device & Usage info: IP address, browser type, and interaction with our Services.

2. How We Use Your Information

We use your personal information to:

  • Provide Services: Fulfill orders, process payments, and manage your account.

  • Marketing: Send promotional communications and show targeted advertisements.

  • Security: Detect and prevent fraudulent or malicious activity.

  • Communication: Provide customer support and respond to inquiries.

3. Disclosure of Information

We may disclose your personal information to third parties, including:

  • Shopify and Service Providers: For payment processing, shipping, and data analytics.

  • Marketing Partners: To provide personalized advertising based on your activity.

  • Legal Obligations: To comply with law enforcement or protect our legal rights.

4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access/Know: Request a copy of the personal information we hold about you.

  • Delete/Correct: Request that we remove or fix inaccurate information.

  • Unsubscribe: Opt out of promotional emails at any time using the link in our messages.

5. Security and Retention

While we implement security measures, no system is "perfectly secure". We retain your data only as long as necessary to maintain your account, provide Services, or comply with legal requirements.

6. Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

7. Contact Information

For any questions regarding our privacy practices or to exercise your rights, please contact us at:

  • Email: navjeetsinghsidhu608@gmail.com

  • Address: New kali mati Road, sidhu house, Jamshedpur, JH, 831001, IN

  • Phone: +91 7488537735